Hyundai Santa Fe: Towing service - Towing - What to do in an emergency - Hyundai Santa Fe DM 2013-2019 Owner's ManualHyundai Santa Fe: Towing service

If emergency towing is necessary, we recommend having it done by an authorized

If emergency towing is necessary, we recommend having it done by an authorized HYUNDAI dealer or a commercial tow-truck service. Proper lifting and towing procedures are necessary to prevent damage to the vehicle. The use of wheel dollies or flatbed is recommended.

For trailer towing guidelines information, refer to "Trailer towing" in chapter 5.

On AWD vehicles, your vehicle must be towed with a wheel lift and dollies or flatbed equipment with all the wheels off the ground.

CAUTION

The AWD vehicle should never be towed with the wheels on the ground. This can cause serious damage to the transaxle or the AWD system.

On 2WD vehicles, it is acceptable to tow the vehicle with the rear wheels on the ground (without dollies) and the front wheels off the ground.

If any of the loaded wheels or suspension components are damaged or the vehicle is being towed with the front wheels on the ground, use a towing dolly under the front wheels.

When being towed by a commercial tow truck and wheel dollies are not used, the front of the vehicle should always be lifted, not the rear.

CAUTION

CAUTION

  • Do not tow with sling-type equipment. Use wheel lift or flatbed equipment.
  • Do not tow the vehicle backwards with the front wheels on the ground as this may cause damage to the vehicle.

When towing your vehicle in an emergency without wheel dollies :

1. Set the ignition switch in the ACC position.
2. Place the shift lever in N (Neutral).
3. Release the parking brake.

CAUTION

Failure to place the transaxle shift lever in N (Neutral) may cause internal damage to the transaxle.

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